Please note: The outside box packaging looks different but will have Refrigerate Upon Arrival stickers on the outside indicating the need to refrigerate the internal product.

We have recently transitioned from Styrofoam shipping containers to Metalized Poly Liners for our cold shipments. This change is designed to:

• Improve temperature performance:
  Metalized poly liners use advanced reflective and insulating materials to maintain product temperature during transit, helping ensure product quality upon arrival.
• Enhance packaging sustainability:
  Metalized poly liners are more environmentally friendly, using less material and generating less waste compared to traditional Styrofoam.
• Optimize the logistical process:
  The new liners are easier to handle and less prone to damage.

If you have any questions about this change or need guidance on handling the new packaging, please reach out for support – 1-866-382-6937.